Privacy Policy

Our Privacy Policy applies to the personal data we collect, use and treat at All Ways Spain S.L., assuming the responsibility of complying with current Spanish and European legislation on data protection. Our goal is to treat your data in a lawful, fair, and transparent manner. It also deals with how we make use of “cookies” on this website.

All Ways Spain is considered the legal person responsible for the processing of personal data: Its representative is Jonathan Lord and its contact details are to be found at the foot of this Policy.

Spanish Data Protection Law (“LOPD”) and Reglamento UE 2016679 General sobre Protección de Datos (“RGPD”)

As a Spanish company we comply with the national law on personal data protection (the “LOPD”, the Organic Law 151999 of 13 December on the Protection of Personal Data), and so register with the Spanish Data Protection Agency the personal data mentioned here in a file held in our name. This information is held by us solely for the purpose of our business, which is to organize tourism and other leisure activities. You are not obliged to provide such data, however its provision is necessary for us to be able to provide our services. At any time you may exercise your rights under the LOPD to access, rectify, cancel or oppose the use of your data as explained herein.

The “RGPD”is is a European‐wide regulation that protects your rights to online privacy and this website also completely complies with these new standards. Read on to find out in detail why and how we securely store your personal data this site.

The personal data that we deal with at All Ways Spain has been provided by you (the interested party) and with this, you are expressing your acceptance of the processing of your personal data and its treatment as reflected in this Privacy Policy.

The interested party that sends the information to us is solely responsible for the accuracy and correctness of the data included, exonerating All Ways Spain from any responsibility in this regard.

Types of data we collect

These are limited to:

  • Personal identification data
  • Postal and / or electronic addresses (see below more details on how we use email addresses)
  • The communication you exchange with us (for example, your emails, letters, phone calls)
  • Your publications and messages on social networks that are aimed at All Ways Spain
  • General commercial information
  • Economic data

Specially protected data is not processed by us, nor do we treat confidential personal data.

Why and how do we use your information?

We use the data we collect from you when you send us your details via the online Contact Form, email or telephone only to enable us to carry out the services you may contract from us (and without which we cannot provide such services), to better serve you in responding to your customer service requests and for occasional and limited marketing purposes. The personal data provided will be kept only for as long as the commercial relationship is maintained, or during the years necessary to comply with the legal obligations.

We do not conduct profiling nor use personal data for any decision‐making process based upon automated means.

What is the legitimacy for the treatment of your data?

The legal basis that legitimates this treatment will be your consent, the legitimate interest, or the need to manage a contractual or similar relationship.

What access to your personal data will third parties have?

In the case of your acquiring our services we will communicate to our collaborators or suppliers such of your personal data as is necessary to enable them and us to manage the arrangements which form the services which are the object of our contract. These individuals and companies are obliged to use the data provided, only and exclusively, to fulfil the purposes of the contract. All Ways Spain does not pass your information to any third party for marketing purposes and, outside the purposes stated above, will not transfer personal data to any third parties except in the case where there is a legal obligation to do so. However, please be aware that our website hosting partners and other parties who assist us in operating our website and serving our users, will have access to some personal data but only subject to a strict obligation to keep this information confidential. By default WordPress does not share any personal data with anyone.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and who are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We take the appropriate measures at the technical and organizational level in order to protect your personal data against illegal or unauthorized access and against accidental loss, destruction, or damage.

We collect your email address in order to:

Send you correspondence related to the services you request from us or show interest in. In addition, periodically we may send you emails alerting you to services that we believe may be of particular interest to you. In so doing we agree:

  • Not use false or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business
  • Monitor third‐party email marketing services for compliance, if one is used.
  • Honour opt‐out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails then you can email us at info@allwaysspain.com or follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

How to contact us

In order to exercise your legal rights of access, rectification, deletion and portability of your personal data and in general if there are any questions regarding this Privacy Policy, you may contact us as follows:
All Ways Spain
Huerta de los Angeles 14E
18009 Granada
info@allwaysspain.com

Note we may require you to send us your request in writing and with it a copy of your national identity document or other form of proof of identity and provide your home address for the purpose of notifications.

Legislation

The relationship between All Ways Spain and users of its website are subject to Spanish legislation and jurisdiction.

Data Protection Control Authority

In the event you feel your rights are violated in relation to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can submit a claim to the competent authority in Spain, “Agencia Española de Protección de Datos”, via their website: www.aepd.es.

Acceptance and consent

The interested party declares to have been informed of the conditions of protection of personal data, accepting and consenting to the treatment of these by All Ways Spain, in the manner and for the purposes indicated in this Privacy Policy.